Parent Mentor Volunteer Role Description

Position: Parent Mentor Volunteer

Commitment: 6 Months minimum (as part of a newly developed pilot parent mentoring programme).

Time Commitment: 4-6 hours per month approx (to be individually agreed)

Start Date: Flexible

Objective of Position: To provide mentoring support to newly diagnosed families living with Haemophilia.

Tasks and Duties:

• To offer peer and emotional support to newly diagnosed families living with Haemophilia.
• Offer supportive listening conversation and companionship including a) personal experiences; b) resource information; c) tips/strategies on coping; and d) an understanding ear.
• Assist in the development and delivery of the Parent Mentoring Programme to meet the needs of newly diagnosed families living with Haemophilia.
• To maintain confidentiality at all times.
• To submit accurate records of all mentoring support interactions.
• To suggest any improvements to the service/programs to the Parent Mentoring Coordinator.
•  To adhere to the necessary organisational and specific service policies and procedures.
• Participate in support and supervision meetings.
• To attend available training updates.
• The opportunity to engage with service user involvement
• The opportunity to participate in established parent mentoring support groups

Qualifications, Skills and Experience:

• To be a parent of a child with haemophilia.
• Ability to work in a non-judgment, non-confrontational manner.
• To have an empathetic manner.
• An understanding of working with vulnerable adults is desirable.
• Excellent and sensitive communication skills, verbal, listening and written.
• A willingness to commit to Haemophilia Scotlands’ policies and procedures.
• Respect and commitment to diversity and equal opportunities.

 Training Provided:

• Parent Mentoring Induction Training, including Haemophilia, building supportive relationships, communication skills, confidentiality, diversity and equal opportunities.
• Ongoing personal development training

Supervision:

• Regular 1-2-1 support and supervision sessions (monthly) from Parent Mentor Coordinator.
• Informal and ongoing support from Parent Mentor Coordinator.
• Mutual support from other Parent Mentor Volunteers.
• Options of attending volunteer information, support and social events.

Volunteer Expenses: No volunteer will be out of pocket for any activity undertaken in relation to this post.

Skills and Experience likely to be developed from the role: An understanding of supporting families living with and affected by Haemophilia. Knowledge of the treatment, care and support services for families living with Haemophilia in Scotland, as well as many transferable skills such as confidence, communication, boundaries and confidentiality etc.